Behavioral Health CRM

Smarter Revenue Cycle Management for Behavioral Health.

Automate complex billing tasks and expedite claim processing. Ensure prompt and accurate reimbursements for your practice.

Maintain robust cash flow and maximize revenue capture to support sustainable growth.

A behavioral health RCM solution that relieves your team of administrative burdens, empowering you to focus on delivering exceptional patient care and improving outcomes.

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Streamline behavioral health billing &
improve your bottom line.

Reduce administrative overhead, eliminate billing errors, and boost operational efficiency.

Real-time reporting and analytics provide actionable insights, empowering you to make informed decisions.

Improve communication with patients and insurance companies for faster collections.

All-In-One System streamlines workflows & minimizes disruptions, allowing you to focus on patient care.

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Smart Bulk Actions AND Automations

Save time with intelligent bulk actions.

Multiple Charges to Claim with Single Click
Multiple Claims Processing
Automatic Error Detection
Effortless Resubmission of Claims
Automated Payment Matching
Automated Payment Posting

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Financial Dashboards

See all patient financial details in one view for a complete picture of patient care.

Utilization Reviews
Charges Dashboard
Claims Dashboard
Payment Dashboard
VOB Dashboard
Management KPI Dashboard

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Billing Transparency

Easy, transparent audits and reconciliations between billable items, invoices, and remittances.

Real-time Claim Edits
Real-time Claim Status
Real-time Error Detection
Eligibility & VOB
Refunds & Adjustments

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Payments

Simplified charges and payments. Automated.

Self-pay
Private Pay
ACH Payments
Outstanding Balance

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Billing Documentation & Reports

Personalized and automated billing documentation.

Invoices
Statements
Superbills
Comprehensive Reports

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Patient Portal

Patient engagement.
Billing portal.

Insurance Cards
Pay with Credit Cards
Billing Consents
Payment Plans
Surveys and Forms

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"Lightning Step brought a consolidated approach for both our Clinical and Revenue Cycle processes."

Newport Healthcare
“Our behavioral health techs, our therapists, our program directors, our social program directors, they're able to do their notes better. It's intuitive. The flow is great. We had phenomenal feedback on it.”

The OCD & Anxiety Treatment Center
"Lightning Step's treatment center EMR has definitely made our work days much more streamlined, simpler, and safer. It provides far superior revenue cycle management functionality with beneficial and efficient AR process."

Hammocks Recovery
"We have been able to improve communication using the client portal, increase the effectiveness of RCM and CRM, and automate all of our billing practices - including State Medicaid and Commercial Insurance."

Zia Recovery Center
“We chose Lightning Step because they are knowledgeable in our industry. Their services help streamline our documentation processes, increase authorizations for clients, increase revenue through billing, and our overall follow-up processes.”

Into Action Recovery Center
"We use Lightning Step to track incoming clients, log group notes, schedule notes, manage previous, current, and inquiring clients – it helps with EVERYTHING!"

Green Hill Recovery
“Lightning Step is very user-friendly, and their customer service is great. They are always quick to answer any questions or concerns.”

Luna Recovery Center