The Importance of Efficient Documentation in Healthcare

The importance of complete medical records in healthcare organizations has always been clear, but never more than now with the added pressure of the pandemic on the healthcare system in general. Medical documentation provides a full picture of a patient’s medical

A Letter from the CEO of Lightning Step, Kirk Monroe

I joined Lightning Step to make a difference in the way that treatment centers operate. Within facility operations there are multiple inefficiencies, from spreadsheets that vary wildly with no system in place, to the constant need for re-entering data from one

Navigating the Uncertainty of Health Insurance

The topic of insurance can send even the savviest health care providers into a vortex of doubt and disagreement. The most common questions that arise are whether a patient is covered, what their deductable is, which services are covered by a


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