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Lightning Step Features March 10, 2022

Why Is It Important to Keep Data?


As a behavioral healthcare facility, it is crucial to keep data on patients. The information gathered about patients before and after an intake is essential to the treatment process. Data can show a clinician, supervisor, insurance company, admissions representative, and more why a patient needs treatment and their progress throughout their stay. Patient information is vital to a behavioral healthcare facility because it helps staff know how to best approach treatment and help patients successfully heal. 

What Data Gets Collected?

Throughout admissions, intake, and a client’s stay, various data gets collected. This data may include:

– Patient’s age and sex

– What the patient is struggling with (specific substances used, past mental health history, possible behavioral addictions, etc.)

– Consent forms

– Medical history

– Insurance information

A company collects this data to collect pertinent data for the therapeutic and billing process. Professionals in behavioral healthcare facilities collect data to build a therapeutic alliance with their patients. This data can be stored in an All-In-One CRM (Customer Relation Management), EMR (Electronic Medical Record), and RCM (Revenue Cycle Management) system and be accessed at any time from anywhere. 

Using Data Collection to Personalize Treatment

Clinicians and other staff can look at patient data collected to determine if the patient has made progress. If the patient has not progressed, staff can view the data to see what the patient is struggling with and the treatment methods used. From there, they can determine a better treatment approach and plan to best help the patient. 

Data can also ascertain if there is a perpetual problem. Sometimes, treatment professionals can get into a cycle themselves and use the same techniques repeatedly. However, treatment is not a one-size-fits-all approach, and many patients will need different approaches to their treatment plan to see improvements. Luckily, with data collection made easy with an All-In-One system, staff reviewing the data can see these issues and know which direction to go. 

If a behavioral healthcare facility is working with an insurance company, it will also require data. If it is not available, a treatment facility will not get paid for the services rendered. Data is important to the treatment process because staff can determine where potential mistakes lie, what course of treatment to take, and what should be done in the future to help patients and staff alike.  

Writing Reports

Past and present data also allows therapists, case managers, and physicians to write reports. These reports can be used in psychiatry services and the determination of treatment. If reports are not entered into an All-In-One system, other professionals may not know what is happening with the patient. A patient may not want to go over their information multiple times; keeping data in an easy-to-use software is a great way to share details amongst staff. Data entered into an All-In-One system can also create reports to compare previous patient history with current treatment progress. 

Helps Make Important Business Decisions

Efficient data entry allows companies to determine if they are making or losing money. Data can also show a behavioral healthcare facility if they are reaching the maximum clientele. Lastly, data can show a company what they may need to change to keep things running smoothly and satisfy patients and staff. With an easy-to-use All-In-One system, data and trends are easy to enter and view, helping behavioral healthcare facilities thrive in what they do. 

Behavioral healthcare facilities are also dependent on growth and development to help reach the maximum number of patients. Data entry shows if a facility is growing or has room for growth. A graph can be supplied from data and show the increase, or decline, in patient retention, amount of intakes per month, and more. When a behavioral healthcare facility can analyze its data to help itself grow, it can help save more people’s lives.

How Lightning Step Technologies Can Help Your Behavioral Healthcare Facility

Lightning Step Technologies’ All-In-One system will combine the data and patient information from the CRM, EMR, and RCM and compile it into one system. Under our software, users will have one login where the business, marketing, clinical, and administrative staff will access both patient and business information. Incorporating this information in one system will remove the pain points of using multiple platforms to retrieve and combine this data for accurate and detailed reports. 

Software that fully integrates a CRM, EMR, and RCM will streamline your behavioral healthcare facility’s processes. In turn, this will ease the work of clinicians, administrative, and marketing staff so that they can spend less time behind a computer and more time making sure your patient’s needs are met. 

Keeping data on patients is a significant piece of behavioral healthcare facilities. Patient data, from medical history to insurance information, can allow your facility to provide patient-centered care. When you know what your patient is struggling with, you can understand how to best help them. The data you collect also helps staff see trends in patient retention and intakes, allowing you to make any necessary changes to ensure you provide the best care possible. At Lightning Step Technologies, we have created an All-In-One CRM, EMR, and RCM system that can help your facility ease the process of data entry. With one login, customizable forms and templates, a labs dashboard, and more, keeping track of patients and their information has never been more straightforward. Lightning Step is here to help you streamline patient care, allowing you to focus on what you do best: saving lives. For more information on our software, schedule a demo today!

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