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Lightning Step Features July 12, 2022

A Company Built on Relationships


In business, it is vital to make connections with people. If it were not for people, there would not be a business. People make your business successful, so making connections keeps your business thriving. 

Building Connections

When companies reach out to one another and offer their services, they begin to build a connection. From these interactions, they are able to reach more people. Companies can refer clientele to each other, and patients can receive the best care because companies are staying in touch with one another. 

Connections also allow us to broaden our horizons. Your business may have started with one substance use or specific mental health disorder, but now you have broadened your focus because someone encouraged you to do so. When facilities make connections with other facilities, they begin to realize the needs that are in high demand, and then you get to choose if you want to work with that population. You may have never known that if your business had stayed to itself. Now others know they can send patients to you because you provide a wide range of services. 

Associating with other companies gives you business while also promoting theirs. This is crucial, especially to smaller businesses, because each facility is helping the other keep its doors open. 


Referring patients to another facility can be rewarding. When you know the patient is about to receive the best care, you do not hesitate to refer them. When you build that connection with the other facility, you get to know what kind of personalities they possess and what type of business they run. This allows you to assess if you want to refer others to them. Once you are comfortable with the facility and its staff, you realize they can help your patients or others you may know. 

If your facility is at maximum capacity, the other facility would be grateful to receive your referrals. Maybe you offer rehabilitation, while the other facility offers care beyond the rehabilitation phase. Perhaps there is a small, community pharmacy you have a contract with to help them succeed. Whatever the relationship and the referral is, it helps your community thrive. It also builds the confidence of your patients because they see you enthusiastically refer them to another facility. 

When each facility refers to the other, both are seeing their sales increase. Their reviews will also improve since people are satisfied with the happy customer service and referrals. Companies succeed when people tell others how great their services are. When companies and their staff begin to promote one another, others take notice. They will begin to ask questions, and soon the news will spread that companies are working with one another to succeed. This puts a smile on people’s faces and makes them want to reach out. Referrals are a great way to increase sales, strengthen relationships, and make the community shine.


We believe companies are built on relationships. If two companies refer to one another and are not on good terms, they will discourage patients from seeing the other company. If the companies have a relationship and a disagreement arises, they can get together and solve their differences. Without this relationship, the two companies may feud and never reconcile. 

We want to build a relationship with you. Since you are here, you are considering our software. When you switch to our All-In-One system, our team connects with yours, and we get to know one another. This is important for us to customize your platform, but it is also crucial that you know we are here for you every step of the way should issues arise. 

We also want you to refer your friends to us since this system will save them time, energy, and money. For Lightning Step Technologies, this system is not about the money; instead, it is about helping other companies succeed in the business without the hassles of utilizing several systems. 

When you switch to our All-In-One system, you will no longer need to have several computers or several platforms to input data. Nor will you need to input the same information multiple times. Instead, you will input the data into the CRM (Customer Relation Management), the data will carry over into the EMR (Electronic Medical Records), and the billing information will be autogenerated into the RCM (Revenue Cycle Management). You will save time by only inputting data once, save energy because you will not need to input data for hours, and you may save money since you are using the manpower in other ways, such as patient care. We look forward to building that relationship with you and watching your company meet milestones you have been waiting to reach!

Stepping out and building a relationship with another company may seem intimidating, especially if you have never done it before. We think it is worth stepping out and doing so because you will build a stronger team and a stronger alliance and begin to get referrals from others. We want to build a relationship with you so you are comfortable asking questions about our software and then joining us in this innovative approach to data. Our All-In-One system will help you input data effortlessly and allow you to focus on building relationships with other companies. With our All-In-One system, you can also build stronger relationships with your staff because you will not be behind a computer as often. We look forward to hearing from you and answering your questions about our solution.  To learn more about our All-In-One system, schedule a demo today.

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