EMR
The most remarkable aspect of EMR (Electronic Medical Record) is that it saves time. You no longer need to search for data because it is already in the system. This solution uses top-of-the-line encryption to protect your information. Your company will benefit from the EMR since you will spend less time inputting data, data that is secure.
You can customize your forms to only prompt for necessary data. You can also save these forms and use them later, saving time since you are not creating the form you want every time you type a form.
Another timesaving feature of the EMR is that it is an All-In-One system so it can perform multiple features from different systems. You do not need to utilize other systems when you switch to ours because ours encompasses most of your business needs. With our EMR, you have access to vendors such as:
- Waystar
- CaredFor
- Dose Spot
- Call Tracking Metrics
- Salesforce
- Twilio
Your business has many needs; allow our system to take away the stress of data so that you can focus on patient care.
CRM
A CRM (Customer Relation Management) is vital to companies because this is where the client’s information is gathered. In an intake, staff will gather the information needed for treatment, and the data will be stored here. It is crucial to have the ability to quickly retrieve the client’s data, a feature you can do with our CRM. The patient’s demographics are collected and stored in the CRM before the client is admitted to the facility. Such information includes:
- How many times the patient has called
- Who referred them
- Their emergency contact
- Their demographics (name, age, ethnicity, weight, height)
- Their presenting problem
- Their previous treatment
- Release of information
- Consent forms
When the patient is admitted to your facility, this information can be quickly retrieved since the information is held in the CRM.
You can also customize the CRM to fit your needs. If you want to see specific dates first, you can set this up. It may be easier for you to view the past week instead of the past six months, and you can set your features in your settings.
Located in the CRM is the Call Tracking Metrics. This will allow you to track where the caller is calling from and gather some of their information from this system. You will know where they got your company’s information, their phone number, and their name from the Call Tracking Metrics. If you are not near a computer when you take their call, this system will input the data for you. This way, you do not need to run to the nearest computer.
Autogenerating Data
A unique feature of our All-In-One system is that it autogenerates data. When working with multiple systems, it can become tedious to enter data across all platforms. That is why we are excited about our All-In-One system. We have worked in behavioral facilities, so we have experienced your frustrations. When you put the patient’s information into the CRM, it will autogenerate to the EMR and the RCM (Revenue Cycle Management). From intake to discharge, all the information is stored after only being entered once.
If you need to charge a patient, you can find their billing information and charges in the RCM. You do not need to contact the payer for their information or contact the insurance company for copays since this information has already been entered at the intake.
Putting It All Together
When your company begins using our system, you will find your stress decreases. No longer do you need to pay for multiple systems or input data multiple times because you are using an All-In-One system. You may find that you are ahead of most businesses in your field because your company can now spend more time focusing on your patients.
Family members will refer to you because you have taken care of their loved ones with the utmost care. You spent less time worrying about paperwork and more time on quality care because you found a system that would do most of the work for you.
You may find that your staff morale has gone up since they can get back to their passion and spend less time inputting monotonous data. If you have been working long hours because your staff cannot keep up, you may even experience a boost in morale yourself.
Our CRM will help you input the data into the system without going through multiple steps. Some of the information will automatically be added, meaning less data you must type manually. The data you entered is stored in the EMR, so it generates throughout the systems. You do not need to search for the data or call your staff for more information because the data is at your fingertips. This system allows your company to take away the added stress, become happy with your company, and keep growing. With our game-changing, All-In-One solution, you can make more out of the time you have with patients.
Lightning Step Technologies is a company created by behavioral health professionals. We have been where you are, and we know how frustrating inputting data can be. We also know how frustrating it can be if your staff is focusing on charting more than they are on patients. We created this All-In-One system for companies like yours so that you could have peace of mind through streamlined processes. With our EMR and CRM, you will be able to cut down on time spent on computers and focus on your patients and other facility needs. Allow your company to relax and begin using a system that works with and for you. We want you to have the best system, and we believe our system will help you accomplish your goals. To learn more about our All-In-One system, schedule a demo today.