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We're thrilled to share an enlightening conversation from our Behavioral Health Innovators series, presented by Lightning Step, live from the NAATP Conference 2024! Host Benjamin Turner sat down with Melinda Lehman, Executive Director of Behavioral Health & Human Services at The Joint Commission.
Melinda demystified The Joint Commission's accreditation process, explaining how it serves as a "good housekeeping seal of approval" for behavioral health facilities. She highlighted vital benefits:
- Demonstrates high-quality care to payers, expediting payments
- Standardizes policies to ensure consistent care for all clients
- Provides peace of mind to consumers seeking treatment
- Implements crucial safety measures, like suicide risk screening
Melinda dispelled common misconceptions, emphasizing that accreditation is affordable and tailored for community-based behavioral health organizations. The process typically takes 6-12 months and offers hands-on guidance throughout.
Most powerfully, Melinda expressed gratitude for providers' life-saving work, with The Joint Commission aiming to support and enhance their efforts.
